BU COMPUTING ACCOUNTS AND ELECTRONIC MAIL

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WHAT IS ACS?

Students, faculty, and staff at Boston University have access to a wide variety of computing resources for communication, coursework, instruction, and research. ACS (Academic Computing Systems) provides access to the Web; e-mail; a variety of statistical and scientific software packages used in coursework and research; programming languages; sophisticated text processing software; draw and paint packages; and much more.

You can use ACS from the Alumni Medical Library LRC, terminal clusters located at 111 Cummington Street (Charles River Campus), the third floor of Mugar Memorial Library (Charles River Campus), or remotely via direct or dial-in connection to the Campus Network.


ELIGIBILITY FOR A BU COMPUTING ACCOUNT

Faculty, staff and students of the Boston University schools of Medicine, Dental Medicine and Public Health are eligible to apply for BU computing accounts (e.g., e-mail or ACS accounts), allowing comprehensive access to BU e-mail and all networked computing resources.

Faculty and staff of the Boston Medical Center (BMC) Harrison Avenue and East Newton Street campuses are NOT usually eligible for BU computing accounts. BMC residents are eligible for Kerberos passwords only. The Kerberos password option grants limited access to the BU network, allowing BMC residents to use their Kerberos passwords to remotely access Library resources such as electronic textbooks and journals, or electronic indexes. The Kerberos password only option does not provide e-mail service. Click here for detailed instructions for BMC residents who want to apply for BU campus network Kerberos passwords.

BMC Fellows or those with teaching appointments at the University may be eligible for BU campus network Kerberos passwords and e-mail "guest accounts". Click here for details about guest accounts.

For more details about eligibility for a BU computing network account, guest accounts, or Kerberos passwords, contact Ron Tate, Associate Director for Library Computing and Systems, at rtate@bu.edu or 617-638-4576.


APPLYING FOR A BU COMPUTING ACCOUNT (academic faculty, staff, and students)

Boston University faculty, staff, and students are elibible for full BU computing accounts, which provide access to e-mail and licensed library/computing resources from remote locations.

  1. Apply for an e-mail account directly over the Web at http://www.bu.edu/computing/accounts.
    If you want to create a new ACS account, use the "ACS/E-Mail/Kerberos" option. If you already have an account and simply wish to change your password, use the "Kerberos only" option.

    Following the prompts on the screen, enter your last name and Boston University identification number. The system will prompt you to choose a login name and a Kerberos password -- be sure to read the instructions very carefully.

    If the system does not recognize you as a valid BU affiliate, it will not let you proceed. If this occurs, contact Ron Tate, Associate Director for Library Computing and Systems, at rtate@bu.edu or 617-638-4576 to learn more about your options.

  2. After you've completed the online application, go to the printed application at http://med-libwww.bu.edu/library/NewACSaccount.html.

    Print the application and complete the required information.

  3. Submit the printed application to any staff person in the the LRC computing lab (11th floor of the library). You must also show your valid BU identification card to the LRC staff person.

  4. To check whether your account has been activated, attempt to login with your login name & password after 1 - 7 working days. If you are initially unsuccessful, try again in a few days. Please note that you will not be informed when your BU computing account is activated -- you much check yourself by attempting to login to the system.


APPLYING FOR A KERBEROS PASSWORD (BMC residents)

Boston Medical Center residents are usually eligible for Kerberos passwords only. The Kerberos password option grants limited access, allowing residents to use their Kerberos passwords to remotely access Library resources such as electronic textbooks and journals, or electronic indexes.

  1. Apply for a Kerberos password directly over the Web at http://www.bu.edu/computing/accounts/proxy-med.

  2. Following the prompts on the screen, enter your last name.

  3. Be sure to enter your SOCIAL SECURITY NUMBER instead of a BU ID or BMC ID number.

  4. The system will prompt you to choose a Kerberos password -- be sure to read the instructions very carefully.

  5. In order to activate your Kerberos password, you must then stop by the LRC or contact:
    Ron Tate, Associate Director for Library Computing and Systems: rtate@bu.edu or 617-638-4576
    Hari Reddy, LRC Lab Staff: hvr@bu.edu or 617-638-4279
    Jennifer Borucki, LRC Lab Staff: jborucki@bu.edu or 617-638-6696

  6. After you have created and activated your Kerberos password, you must decide whether you are going to use the Medical Campus proxy server or Virtual Private Networking (VPN) client to connect to the BU campus network from off-campus locations.


EARLY BIRD ACCOUNTS

Boston University's Early Bird program is available to incoming freshmen, transfer students, and new graduate students for the convenience of those who would like early access to online services. These services require a BU login name and Kerberos password.

Incoming students will receive an Early Bird flyer and access code in the mail, usually several months before the semester is to begin. Graduate and transfer students will receive their flyers and codes at dates determined by their individual programs.

Early Bird accounts provide access to several services including e-mail, and Student Central, where you can view information such as class registration, class schedules, convenience points, financial aid information, on-campus job listings, housing information, personal and financial records, and more.

Before applying for an Early Bird account, please read the instructions in the Early Bird flyer and have the following information ready:

  • Boston University ID number
  • Desired BU login name
  • Desired Kerberos password
  • Early Bird access code (from the front page of your Early Bird flyer)

Use this link to read more about Early Bird accounts and to apply.


RENEWING EARLY BIRD ACCOUNTS

Early Bird accounts are temporary, and will expire unless you renew the account to make it permanent. To renew your Early Bird account, you must change your Kerberos password. You can change your password at any computer with Internet access. Go to this Web address: http://www.bu.edu/computing/accounts/kerberos.

At the end of the password changing program, you will be asked for your old Kerberos password. If you know your old Kerberos password, your new password will be automatically approved. If you do not know your old Kerberos password, you should complete the program, then speak with Ron Tate, Associate Director for Library Computing and Systems, at rtate@bu.edu or 617-638-4576.


ACCESSING BU COMPUTING RESOURCES FROM HOME OR OFFICE COMPUTERS

To use BU computing resources, you must have a valid login name & Kerberos password. E-mail can be accessed via the Web (using SilkyMail) or via telnet from any location worldwide:

Web Access using SilkyMail:
http://www.bu.edu/webmail/

Telnet Access:

  1. Establish a telnet connection by setting your modem to dial the BU campus network at 617-378-1111
  2. At the BUNet prompt type telnet ACS
  3. When prompted, enter yourlogin name & Kerberos password
  4. To use Pine, type pine at the login name prompt

E-MAIL INTERFACE OPTIONS

Boston University's e-mail system operates on a Unix shell. Unix commands can be used to send and receive e-mail. Several user interfaces and options are also available. Details about the available e-mail interface options are available on the Web at
http://www.bu.edu/pcsc/email/configure/. You can also use this link to read or print information on understanding your electronic mail options at Boston University.

  • SILKYMAIL is a Web-based email system which uses the SilkyMail interface. You can select SilkyMail as your primary mail program, or simply use it as a convenient supplementary tool for reading and sending e-mail when you are away from your own computer.

    SilkyMail is particularly useful in public computing labs or for those users who are traveling and do not have access to their own computers. SilkyMail uses the IMAP mail protocol, so it can be used interchangeably with other e-mail programs such as Eudora, Outlook Express, Outlook, or Netscape.

    For more information or to access SilkyMail, go to http://www.bu.edu/webmail/.

  • PINE
    Pine is a user-friendly e-mail interface that sits on the ACS UNIX platform. Pine is a convenient option for computers that have modem dial-up capabilities. Using PINE does not require an Internet connection. To access Pine, login to ACS and type pine at the % prompt. PINE documentation is available from the Personal Computing Support Center at http://www.bu.edu/pcsc/email/configure/pine/.

  • Outlook Express/Outlook for Windows
    Outlook Express/Outlook for Windows is a free e-mail application that comes preinstalled with both the Windows and Macintosh operating systems. You can configure this software to use your Boston University e-mail account by following the instructions at http://www.bu.edu/pcsc/email/configure/outlookwin/.

  • Outlook Express/Entourage for Macintosh
    Outlook Express/Entourage for Macintosh is a free e-mail application that comes preinstalled with the Macintosh operating system. You can configure this software to use your Boston University e-mail account by following the instructions at http://www.bu.edu/pcsc/email/configure/outlookmac/.

  • Netscape 7, Netscape 6.2, Netscape Messenger 4.x

  • Mac OS X Mail


HELP GUIDES & ADDITIONAL INFORMATION

For information on ACS, BU networking options, or e-mail accounts, contact the LRC at 617-638-5433, or the Office of Information Technology at help@acs.bu.edu or 617-353-2780.

The ACS Cluster

Electronic Mail Options and Using E-Mail at Boston University from the Personal Computing Support Center (PCSC) -- provides a variety of handouts and help guides

ACS introduction & overview familiarizes users with ACS products, services and systems.

BU Internet Access Options

Connecting to the BU Campus Network from Off-Campus Locations