Notes
Outline
The Boston AIDS Information
Outreach Project

Beyond the Basics: Web Information Skills for HIV/AIDS Consumers
Slide 2
Presented By
Joseph Harzbecker, MSLS, AHIP
Head of Reference Services & Interlibrary Loan
Alumni Medical Library, Boston University Medical Center
617 638-4205, harzbeck@bu.edu
Mary McKeon, MSLS
Information Services Librarian & Head of Circulation
Alumni Medical Library, Boston University Medical Center
617-638-4253, mamckeon@bu.edu
Kathy Schilling, MLS, AHIP
Head of Information Management Education
Alumni Medical Library, Boston University Medical Center
617-638-4271, kschill@bu.edu
Workshop Goals
Search a variety of search engines efficiently and effectively, using the engine’s help menus and advanced features
Critically evaluate Web sites using quality indicators and criteria
Describe the basic contents and purpose of MEDLINE
Use PubMed to compose simple search questions and execute simple search strategies
Using Search Engines Effectively
& Evaluating Web Resources
What is a search engine?
The term "search engine" is often used generically to describe both search engines and Web directories.
They are not the same.  The difference is how listings are compiled.
"True search engines"
True search engines
Directories
Hybrid search engines
Meta search engines
True Search Engines
Created by machines -- “robots”
Spider visits a web page, follows links to other pages (this process is called being "spidered" or "crawled”)
Creates a database
Your query sifts through the millions of records in the database to find matches
Retrieval is ranked by relevancy
Directories
A directory such as Yahoo! depends on humans for its listings
Site creators submit descriptions to the directory for the entire site, or editors write one for sites they review
A search looks for matches only in the submitted descriptions
Directories usually have much smaller databases
Hybrid Search Engines
(both engine and directory)
These days, almost every search tool is part engine, part directory
Use “spiders” and rely on humans for submissions
Meta Search Engines
Do not maintain databases of their own
= “middle agents”
Transmit your search query to multiple search engines
Results are a compilation of from all engines queried
Meta Search Engines
Saves time in searching multiple engines at-once
Provides an overview of “what’s out there”
Beware:  avoid complex search strategies
Try these meta-search engines:
MetaCrawler Inference Find   many others
Metafind Ask Jeeves
Why do results vary from engine to engine?
A search engine searches the contents of its database
     -- not the Web directly
None of these databases includes all the Web pages in existence, so results vary
Each database has different features
How do search engines rank relevancy?

location of search term
Title words are assumed to be most relevant
Keywords appearing near the top of a web page are assumed to be relevant
Assumes that any page relevant to the search term will mention those words right from the beginning
How do search engines rank relevancy?
frequency of search term
Frequency of keywords
The result is that no search engine has the exact same collection (database) of web pages to search
Search engines may also give a web page a relevancy boost if it has a lot of links pointing to it, or if it has been favorably reviewed
Important Points...
Understand what the search engine is actually doing
Recognize that no two engines work exactly alike
The more you know about how a search engine works, the better able you will be to manipulate it to its fullest advantage
Most search engines don’t readily explain what and how they are searching
Using Search Tools Effectively
DO become familiar with one or two favorite search tools and learn to use their features
DO enter singular terms -- many search engines will find substrings:
searching for game will usually retrieve games too
DO use collections that have been organized and quality-filtered by libraries & other organizations
Reality Check:
Web is highly unstructured and unorganized:
No standardized thesaurus or controlled vocabulary is used
Little or no real indexing process occurs
No standardization in the types of materials that are mounted on the Web
Let us take a look at how some of these search engines work...

(Instructors: do search engine sample searches)
Evaluating Web Resources
Evaluating Web Resources
Criterion #1:  Content
Accuracy
Disclaimer
Completeness
Evaluating Web Resources
Criterion #2:  Credibility
Display the name & logo of the institution responsible for the information
Display names of particular authors
This information can assist users in assessing motivations of information providers and potential conflicts of interests.
Evaluating Web Resources
Criterion #3:  Currency
Date of the original document
Date of posting on the Web
This information assists users in judging the timeliness of the information on the site.
Evaluating Web Resources
Criterion #4:  Site evaluation
Sites should indicate whether the information provided has been subject to review.
Site fact-checked or verified in some way?
Information accurate and factual?
Site sponsored by the agency that produces the informational content?
Evaluating Web Resources
Criterion #5:  Style & functionality
Is the site organized clearly and logically?
Is the site well-written?
Is the site easy to navigate?
Do the links work?
Does the site have an internal search engine?
The site “architecture” is important for ease of navigation.
Evaluating Web Resources
Criterion #6:  Purpose, target audience, point-of-view
Are the site’s purpose and target audience clearly stated?
Are the site’s point-of-view or agenda clearly stated or made obvious?
The purpose of the site should be clearly stated, and the information provided should be appropriate to that purpose or mission.
Evaluating Web Resources
Criterion #7:  Design, software requirements
Is special software required to view or manipulate the site?
Does your Web browser alter the appearance of the page?
Look for sites that have a “text only” version for low-level browsers.
Evaluating Web Resources
Criterion #8:  Disclosure, profiling, confidentiality
Is the information you input about yourself confidential?
Does a site “sell” your email address to advertisers?
Does a site require registration?  If so, how do you determine what is done with the information you’ve provided?
Evaluating Web Resources
Criterion #9:  Internal links
Do those responsible for the site have the expertise and credentials to critically evaluate the appropriateness of links?
Are links accurate, current, credible, and relevant?
Evaluating Web Resources
Criterion #10:  Internal search capabilities
Does the site have an internal search engine or a site map?
Is the search engine easy to use?
Does the search engine produce realistic, useful results?
An internal search engine with an easy user interface should be capable of keyword or search string searching.
Evaluating Web Resources
Criterion #11:  Links
Those responsible for the site should have the expertise and credentials to critically evaluate the appropriateness of links.
The content of links should be accurate, current, credible, relevant.
Other Evaluation Issues
Instability
Does a favorite site disappear or move without notice?
Try to determine the stability of a site before linking to it or becoming reliant on it.
Document the URL, producer or location of the site so that you can locate it later.
Other Evaluation Issues
Site alterations, updates
Does a site suddenly change?
Is information moved around?
Is the site altered without notice?
Is the information archived?
If this is the case, attempt to verify information using other sources.
Other Evaluation Issues
“Teasers” & limited free-of-charge access
Does a site contain only “teasers” -- leading you to think the information is comprehensive when it actually is not?
Does a formerly “free” site suddenly require a
fee-based subscription?
Are certain sections or pages of a site restricted to paying customers only?
Examples of Questionable Sites
(Instructors:  Show sample Web sites)
Slide 36