Policy for Loaning Laptop Computers to Students
The Laptop Loaner program is intended to provide a back-up laptop to medical campus students if their laptop has failed. It is not intended to provide laptops to students for other reasons. It is the responsibility of the student to ensure that no personal data, including classwork, is stored on the loaner computer, since files will be erased when returned to the Library Computing Help Desk staff. Instead, students should use portable drives, cloud drives or other external means of data storage while using the loaner laptop.
Documentation and Extent of Loan
The period of the loan will be determined by the Library Computing Help Desk staff based on the severity of the problem with the student's computer. If a student has turned in their personal laptop to an outside repair shop, the Library Computing Help Desk staff must be presented with a repair slip from the shop prior to picking up the loaner. The period of the loan will not exceed seven days, unless the estimated time to complete all repairs has been documented as requiring more than seven days.
How to Obtain a Loaner Laptop
Laptop loaners may be checked out from the 11th floor Public Computing & Help Desk (Room L-1109) between the hours of 7:30 AM and 5:00 PM, Monday through Friday. Students may also call (617) 638-5433 between the hours of 7:30 AM and 5:00 PM to check on the availability of a loaner.
Each laptop in the loaner program will meet the minimum standards expected of required student laptops, and will be configured to support the classes in which they are being used. Every loaner laptop will be configured to use both wireless and Ethernet access to the Internet. However, students must provide their own Ethernet cable if they choose not to use the wireless network.
When a loaner is returned to
the Library Computing Help Desk staff, it will be re-imaged in preparation for
the next user. The computers will be completely updated and a
fresh image restored at least once each semester.